Our Pricing Plans
Plans made for you
Basic
100 Chats / Month
~10,000 Website visits/m
Access to all features
Support & Maintenance
$99/month
Standard
200 Chats / Month
~20,000 Website visits/m
Access to all features
Support & Maintenance
$179/month
Pro
500 Chats / Month
~50,000 Website visits/m
Access to all features
Support & Maintenance
$299/month
Enterprise
~Unlimited Chats / Month
~Unlimited website visits
Access to all features
Support & Maintenance
$POA/month
Prices are in AUD $
Frequently Asked Questions
Do you have a free trial?
If you’re interested in experimenting with our products, feel free to reach out to our sales representatives; they are available to assist you.
What are the usage limits and what happens if I go over them?
Every subscription tier includes a set quantity of chats, encompassing interactions from your website and Facebook. This refers to the total number of distinct individuals or conversations you engage with, regardless of their duration. We understand that occasional peak months may lead you to surpass this limit, which is perfectly acceptable. Nevertheless, if you consistently exceed your allocation by more than 20%, we will reach out to discuss alternative plan options with you.
Is there a set-up fee?
Our policy is based on a thorough assessment of your company’s specific needs. We don’t impose setup fees by default. However, we customise our approach based on your company’s size and the results of our audit. If your company operates at an enterprise level with advanced knowledge base requirements, a setup fee may be applicable. It’s important to note that we provide an optional service for a nominal fee for those who require additional assistance during the setup process, which many customers find beneficial, especially when configuring our AI Chatbot to create FAQs and get it up and running swiftly. Our priority is to offer flexibility and support to ensure you can achieve your objectives seamlessly.
Cancellation Policy
Our cancellation policy is designed to provide you with the flexibility and peace of mind you deserve. We have a high level of confidence that you’ll experience swift and significant results with our services, which is why we don’t require you to commit to fixed-term contracts. Should you decide to cancel, you have the freedom to do so at any time. Your access to our services will remain active until the conclusion of your ongoing billing period, ensuring a seamless transition. We believe in the value we provide, and our cancellation policy reflects our commitment to your satisfaction.
What is Torque Genius?
TorqueGenius is a customer support Artificial Intelligence powered assistant designed specifically for Automotive dealerships.
What types of services do you offer?
We offer Artificial Intelligence powered virtual assistants and provide automations for many internal data processing situations.
Can the AI chatbot handle multilingual support?
Yes, our AI chatbots support multiple languages, making it easy to engage with a global audience. We can configure the chatbot to communicate in the languages of your choice.
What level of customer support and assistance do you provide?
We offer comprehensive customer support, including onboarding, training, and ongoing assistance. Our team is available to help you with any questions or issues you encounter.
Do I need to know what automations I need, or can can you help identify the best ones?
If you’ve already outlined the automations you desire, that’s fantastic! However, if you haven’t, that’s perfectly fine too. Many businesses possess significant untapped opportunities for optimisation through our automation systems. Our team will work with you to identify these during our initial workshop call and guide you in prioritizing the most impactful ones, based on our audit and your unique needs.
Refund Policy
We provide a no-questions-asked money-back guarantee within the first 15 days of your service purchase, with the exception of the enterprise-level setup fee. We’re confident you’ll absolutely love what we have to offer, and this guarantee reflects our commitment to your satisfaction.
Why should we choose TorqueGenius over competitors?
TorqueGenius specialises in automotive dealership support and offers a unique range of AI-powered solutions tailored to improve efficiency and customer engagement.
Torque Genius